How to Listen Better by Josh Stearns.
From the post:
In my weekly newsletter, The Local Fix, I compiled a list of guides, tools, and examples of how newsrooms can listen more deeply to local communities. I’m sharing it here in case it can be useful to others, and to encourage people to add to the list.
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See which of Josh’s resources resonate with you.
These resources are in the context of news/reporting but developing good listening skills is an asset in any field.
Here’s a free tip since you are likely sitting in front of your computer monitor:
If someone comes to talk to you, turn away from your monitor and pay attention to the person speaking.
Seriously, try that for a week and see if your communication with co-workers improves.
PS: Do read posts before you tweet responses to them. As they say, “reading is fundamental.”