Five User Experience Lessons from Tom Hanks by Steve Tengler.
From the post:
Some of you might work for companies that have not figured it out. They might still be pondering, “Why should we care about user experience?” Maybe they don’t care at all. Maybe they’ve lucked into a strange vortex where customers are accepting of unpleasant interactions and misguided designs.
If you’re that lucky, stop reading this article and go buy a lottery ticket. If, on the other hand, you work at any company with a product, website, or application within which a customer might fail or succeed, you should pause to understand how the strategic failings of some (e.g. Research In Motion, Yahoo, or Sony) caused them to be leapfrogged by the vision of others (e.g. Apple, Google).
But delineating the underpinnings of user experience clearly for everyone is not an easy task. There are algorithms, axioms, and antonyms abound. My frequent reference-point is pop culture; something to which folks can relate. I’ve already touched on UX lessons from Tom Cruise and Johnny Depp, but a thirsty person crawling through the desert of knowledge needs more than two swigs, so today’s user experience lessons are five taken from the cannon of Tom Hanks.
Another touchdown by Steve Tengler!
I have seen at least some of the movies (the older ones) that he mentions but his creativity in relating them to UI design is amazing.
I will have to comment and suggest he post lessons based on Kim Kardashian. 😉