Date: Thursday, October 4, 2012
Time: 11:00 AM PDT | 2:00 PM EDT
From the description:
Using a topic-based approach can improve consistency and usability of information and make it easier to reuse topics in different contexts. It can also simplify maintenance, speed up the review process, and facilitate shared authoring.
All of those benefits sound great. But which ones really matter to you, your business, and your customers? It’s important to know why you want to change your content strategy, and how you’ll evaluate whether you’ve been successful.
Topic-based authoring implementations often focus on learning writing patterns, techniques, and technologies like DITA and CCMS. Those are important and useful, but topic-based authoring doesn’t exist in a vacuum. Decisions you make about your content need to be tied to business goals and user needs. Too often, the activity of thinking through the business goals and user needs gets neglected.
This 45-minute webinar will define topic-based authoring and help you understand not only the benefits of this approach but also walk you through the critical steps to defining and implementing a successful program.